The single most devastating event that can affect a shipping company is for it to experience an emergency situation related to one of its vessels.

Responding to the Emergency quickly, as well as successfully, requires an efficient and effective procedure, and personnel that have knowledge of and are trained in its use.

All shipboard crews are trained and drilled extensively in reacting to onboard emergency scenarios, however, many companies do not apply the same criterion to the state of readiness of its management office personnel. Often a small group of the office workforce is allocated membership of the Response Team, which drills and responds to the ship’s scheduled drills while the majority of staff are not involved.

When a real crisis occurs it is often found that some of the Response Team is not available, and those that are present are frequently sent to the vessel that requires assistance.

Absence of trained and emergency aware personnel can dilute the overall strength of the Response Team that is needed to support the ship throughout the Emergency.

Experience has shown that a short training session for all office staff can improve the overall Emergency Response process by:

- Highlighting the importance of Emergency Response

- Making all staff aware of terms and terminology

- Ensuring staff know what and where relevant  information is available

- Having staff from different departments working together

- Ensuring a supply of back-up personnel are available

Knightsmart (UK) Limited offers training session in Emergency Response.

Working with the company’s  Emergency Response Manual, Knightsmart will provide ALL office managers and staff with practical assistance in identifying and dealing with an emergency.

For information, please contact Knightsmart (UK) Limited:

Mob: +44 7753600152

consultancy@knightsmart.co.uk